Criminal Background Check

Who Reviews The HomeAdvisor Background?

The master or manager of each online business in the HomeAdvisor network (with different business accounts) must pass this background check. Unfortunately, we can’t run background checks on every employee in a business—usually, background checks are only done on the owner or customer. As always, we encourage you to do your own research with the companies you hire, including asking the companies directly about their employee background check policies.

What Can Background Checks Cover?

We use a brand new third party to search for criminal records in the state where the owner or business key works. Our third party vendor uses its National Criminal Defenders Database (“NCD”) to monitor service technicians’ computers. Businesses will not be included in the network if the owners or customers of the individual have the appropriateCurrent crimes in their available fraudulent records*:

  • Incendiary
  • Aggression/domestic violence/beating
  • Child abuse
  • Intimidation/terrorist threats
  • abduction/abduction
  • Indecent and lascivious behavior
  • Manslaughter/murder/murder/murder in a motor vehicle
  • Rape/Incest
  • Car theft/hijacking
  • Sexual crimes
  • Other crimes not listed above committed in the last seven years.
  • Unlicensed purchases in the last seven years.
  • Therefore, our audit history does not exclude service providers unless the crime in question is a real crime.

    *NCD area varies by state. Please note that NCD coverage is very limited, especially in the following states: AL, CO, DE, GA, ID, IL, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM. , SD, UT, VA, VT and WY. After being accepted into the Home networkAdvisor suppliers are evaluated every two years.

    How Is COVID-19 Affecting The HomeAdvisor Background Check Program?

    Due to the coronavirus pandemic, some government agencies and courts in the United States have temporarily closed their offices. While HomeAdvisor is continuing its payroll program as discreetly as possible, most of these closures could prevent certain online business background checks and align the market with consumers. As relevant government departments and courts reopen, many people will return to our program in some jurisdictions. As always, we encourage consumers to do their own research whenever possible before hiring a company.

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