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How effectively on appeal

How to effectively lodge a complaint often happens that the goods were purchased by us are not working properly or in contravention of the user manual signs, broken or have hidden defects that the seller is not notified to us




often happens that the goods were purchased by us are not working properly or in contravention of the user manual signs, broken or have hidden defects that the seller is not notified to us then we have two options: try to fix the problem yourself. Or go directly to the seller to suit u / u for faulty goods.
seafront Under of 27 July 2002 on special conditions of consumer sales / u and amendments to the Civil Code - Journal of Law No 141 item 2000 in 1176, with Amendments - .., a buyer may be required to make a defective product in accordance with the contract for the free repair or replacement with new, except if the repair involves a significant cost provisions of the Act relating to consumers who are natural persons and purchased for personal use and not business relationships.
Recalling the provisions of this Act, the vendor that sells the Polish customer is required to submit full details of the goods sold and that all necessary elements of the additional specification of equipment and complete documentation in Polish. This means that there are no instructions for use Polish may be grounds for complaint in relation to non-compliance.
u buyer can file a complaint / u the defect within two years from date of purchase, while within two months of such deficiency shall notify the seller of goods.
When it comes to food, the consumer must inform the seller about the lack of conformity within a period not later than 3 days of opening the packaging or receipt of goods sold in bulk or order directly to your home.
When the goal u complaint / u will be good, that is no longer please us, then return it to the store will depend on the discretion of the merchant.
Consumers have the right to advertise any goods, including that of sales and promotions covered. exception Products whose prices decreased due to the light of these shortcomings and failures. Then the buyer knows what the product is purchased, and what the consequences might be. Any other non-conformity of goods with the contract subject of the complaint.
u Complaints / u can be made from suppliers, due to incompatibility of goods with the contract or during the warranty period, the importer, manufacturer or retailer. If you decide to advertise 2000 No. 22 pos. 271, as amended -.




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